Privacy Policy
- Personal Data and Security
The Kalomenidis Stavros company understands the importance of securing personal data, as well as electronic transactions, and has taken all the necessary measures for the maximum security of transactions. The personal data that you declare on www.kalomenidis.com is used exclusively by it and the companies cooperating with it, for the purpose of promoting and executing the business relationship.
- Customer Obligations and Rights
The Kalomenidis Stavros company has as its sole purpose the sale of products and services to its customers. In order to provide the best service to its customers, it is necessary to request specific information regarding the completion and processing of their order. Customers in the online store of kalomenidis.com must fill in the information required by the relevant form, accurately, in order to be able to make the purchases they wish. In the event that the shipping address of the order is declared incorrectly, the responsibility rests exclusively with the customer.
The company keeps a record of all orders, which can be destroyed if requested by the customer. Each customer has access to their orders through their personal account and the Order History option. In the personal account, only two codes are needed, the login code (username) and the personal secret security code (password). The user can change the password as often as desired and is responsible for maintaining its secrecy from third parties. In case of loss or leakage of the code, the user is obliged to inform the company immediately, because otherwise the company is not responsible for the use of the secret code by other persons.
The company ensures the correctness of the electronic handling until the assignment of the order with technical means that monitor all stages of data entry, detect any errors in the electronic handling and inform with automatic messages about their correction. In addition, it does not reveal the personal data and information of users in any way. They are used exclusively for the execution of transactions. All information is encrypted and stored with absolute security.
The customer acknowledges that the rendering of colors may deviate from reality in terms of hues and tones, as they are rendered by electronic machines, the settings of which are affected by many parameters and defined by the capabilities of each machine and the individual user.
When you place your order through the online store www.kalomenidis.com, you have the option to cancel your order within the same day that you placed the order. The customer has the possibility to return the purchased products within 14 days from the moment of receipt. In the event that they are not returned within 14 days, the Kalomenidis Stavros company is not obliged to accept any return or replacement of the product.
- Exceptions to the right of withdrawal
The right of withdrawal does not apply in the event that the products are manufactured according to the specifications set by you as a consumer or that are not in stock and require a special order from the (supplier/manufacturer) as well as products which, after delivery , due to their nature, are inextricably mixed with other elements.
Responsible for the protection of personal data, in accordance with the law, is the company Kalomenidis Stavros with headquarters in the city of Ptolemaida at 95 25th Martiou Street, Ptolemaida, PO Box 50200. You are legally represented with GEMI number: 11040836000, with VAT number:
The information that the customer is asked to fill in is first and last name, postal address, city, country, e-mail address and telephone number. In addition, during the visit to the www.kalomenidis.com page, data such as the browser used, the visitor's IP address or information about the products that are automatically collected, for better service, statistical or technical reasons saw. The collection and processing of such personal data is done when visiting, registering, connecting to an existing account or ordering products on the company's website. The data is used only in accordance with the applicable legal provisions and this privacy policy and, as the case may be, with the consent of the visitor, customer, registered user.
The visitor retains the right to delete or correct incorrect personal data, the right to delete his personal data as well as the right to receive a copy of personal data. The visitor, if he is a registered user, can claim his rights by connecting to the customer account and processing them immediately or delete his account completely. The data that must be stored due to legal, institutional or contractual obligations for the preservation of commercial documents will remain in a secure environment at Kalomenidis Stavros as required by law.
The details of the users (name, occupation, e-mail address, residential address, landline phone, mobile phone, etc.) and the transactions of the users of the online store are considered confidential, as in the usual transactions in a commercial store. The users, when providing their information in the context of their transactions, as well as herewith, will be informed by the company that maintains commercial documents, will remain in a safe environment at the Kalomenidis Stavros company and consent and accept the imminent processing of these personal data, for the needs of the smooth and smooth transaction between the parties, as well as the transmission of these data to recipients who will be specifically identified and are the company's employees and employees in the context of processing the contract being drawn up. The existence of the right of access and the right to object is also hereby notified. It is ensured that only authorized employees have access to transaction information and only when necessary, e.g. to process orders. For the rest, the company keeping commercial documents that remain in a secure environment at the Kalomenidis Stavros company undertakes not to disclose the details of customers and their transactions, unless it has a written explanation from them, or this is required by a court decision or a decision of another public authority.
The personal data declared in the company's online store are used exclusively by it or companies collaborating with it, for the purpose of supporting, promoting and executing the business relationship, promoting goods and informing customers. All documents and electronic data that will be exchanged between the parties in the context of the sale will be kept by the company. The customer can access them if they wish.
Visitors' data may be forwarded to collaborating providers of promotional services or other services relevant to the purposes of the Kalomenidis Stavros company. The cooperating companies have been carefully selected and are committed to the company with a relevant contract that also concerns the protection of personal data, are located within the European Economic Area, are subject to the relevant EU legislation and provide the highest possible level of security. The visitor reserves the right to oppose or delete such actions at any time.
The data may also be forwarded to official authorities if there is a legal obligation or court order. The same applies in the event that the Kalomenidis Stavros company has the right to do so, for the prosecution of criminal offenses or for the protection and enforcement of its rights and claims. Data is also transmitted to third parties for the correct execution of contracts in the cases for the delivery of goods to transport companies and companies providing postal services, as defined by placing the order, as well as during the payment process, no payment information is recorded or stored during this transaction, such as credit card numbers or other banking or other information. This information is provided directly to the respective payment service provider exclusively.
